Home Care Agencies & Service-Based Businesses · Nationwide
Owner-Operated · 2+ Years

Get your week back.
Without adding payroll.

Elevated Operations Group LLC provides trained virtual assistants, call center and virtual receptionist services, and AI-powered systems for home care agencies and service-based businesses — matched to your workflows, managed by people who have run these businesses themselves.

Trusted by agency and brokerage owners
who needed help yesterday, not in six weeks.

Virtual assistant at work

revenue growth for a client in their first three months with us

Systemize
Document & standardize
Integrate AI
Automate the repeatable
Build Virtual Teams
Recruit, train, manage
Scale Without Limits
Grow without the ceiling
What We Do

Eight roles we recruit, train, and manage for you.

Every assistant is trained on the specifics of your industry — and backed by AI systems that handle what a person shouldn’t have to.

New

AI Integration

Automate intake, follow-up, and reporting with AI workflows built into the tools you already use.

Recruiting

Find and hire qualified talent with streamlined support, from sourcing through onboarding.

HR Administration

Employee records, onboarding support, compliance tracking, and day-to-day HR admin.

Virtual Receptionist

Professional call handling, message management, and customer support so nothing is missed.

Scheduling Support

Appointment scheduling, confirmations, reminders, and follow-ups that actually happen.

Executive Assistant

Support to manage priorities, communications, projects, and daily operations.

Bookkeeping

Accurate records, invoicing, expense tracking, and reporting you can trust.

Content Creation

Social media, marketing campaigns, blogs, and business communications.

Who We Serve

Home care is our specialty.
Service businesses are our home turf.

01

Home Care Agencies

Assistants who already understand licensing, documentation, and the pace of caregiver turnover.

  • Caregiver recruiting & applicant screening
  • Intake calls and family follow-up
  • Shift scheduling and coverage gaps
  • Compliance file and credential tracking
Explore home care support →
02

Service-Based Businesses

Cleaning companies, med spas, contractors, staffing firms, real estate teams, agencies — anyone running recurring client work with a team.

  • Lead follow-up and CRM hygiene
  • Client intake, scheduling, and dispatch
  • Invoicing, estimates, and job admin
  • Inbox, phone, and review management
Explore service business support →
How It Works

Three steps to getting your time back.

01

Free Consultation

A 30-minute call where we map what’s eating your week and which role would relieve the most pressure first.

02

Matched & Trained

We recruit and train an assistant against your actual workflows — not a generic checklist — then introduce them to your team.

03

Managed & Scaled

Your account manager stays on top of quality and output, and you add roles as the business grows.

Desiree Nidiffer, Founder
Owner-Operated

Built by an owner who actually scaled with virtual assistants.

“I didn’t learn this from a course. I ran a home care agency, hit the ceiling, and figured out exactly which work to hand off first — and what breaks when you get it wrong.”

That’s the difference. We don’t hand you a stranger and disappear. We know which tasks to delegate first, how to train for them, and how to keep quality steady once you’re not the one checking every detail.

2+
Years owner-operated
Client revenue growth
8
Roles we staff
Desiree NidifferFounder, Elevated Operations Group
Digital Products & Coaching

Wherever you are, there’s a next step.

Three programs built for three very different moments — the idea that hasn’t started, the business that’s running you, and the owner who wants me in the room.

If You Haven’t Started Yet

Vision to Clarity

You have an idea and no roadmap. Build the foundation, get clear on what you’re actually selling, develop the offer, and land your first paying client.

See what’s inside — $89 →
If You’re Burnt Out

Chaos to Systems

The business is running — and it’s running you. Systemize the work, write SOPs that stick, build the tech stack, integrate AI, automate, and scale.

See what’s inside — $299 →
By Application Only

1:1 Coaching

One to four private sessions a month, working on your actual business. It starts with a 30-minute call — I take on owners where I know I can move the needle, and I keep the roster small enough to mean it.

Book your fit call →
Both courses include 90 days of access

Educational content only — not legal, tax, or financial advice. Desiree is not an attorney or accountant. Business formation and licensing requirements vary by state and change over time; you are responsible for researching what applies to you and confirming it with a licensed professional. Elevated Operations Group LLC is not liable for how any participant sets up or operates their business. Full disclaimer.

Results

Hear it from the owners themselves.

In their own words: what agency and brokerage owners say after working with us.

★★★★★

“Elevated Operations Group helped us 3x revenue in only three months. We are beyond happy with our virtual assistant and look forward to growing our team out with them.”

HC
Home Care OwnerClient since 2025
★★★★★

“Working with Elevated Operations Group has been a game changer. Their support helped us stay organized, improve communication, and free up valuable time so we could focus on growth.”

BO
Brokerage OwnerClient since 2025
★★★★★

“They quickly became an extension of our team. From scheduling to customer follow-up, their support has improved our efficiency and helped us give clients a better experience.”

AO
Agency OwnerClient since 2024
Questions

Things owners ask us first.

How quickly can I have an assistant working?

Most clients are matched and onboarded within two weeks of the consultation. If you have an urgent gap — a receptionist out, a scheduler quitting — tell us on the call and we’ll prioritize accordingly.

Do I have to train them myself?

No. We train your assistant on your workflows before they start, using what we learn on the consultation call and a short discovery process. You’ll spend far less time on onboarding than with a direct hire.

What does “Integrate AI” actually mean?

It means we build automation into the work rather than paying a human to do what software should. Automated intake routing, follow-up sequences, call summaries, data entry, reporting — the repetitive layer gets handled by systems so your assistant spends their hours on judgment work.

What if it isn’t the right fit?

Your account manager checks in regularly, and if a match isn’t working we’ll replace the assistant. You aren’t stuck managing a bad hire.

Is this cheaper than hiring in-house?

Substantially — no payroll taxes, benefits, equipment, or office space, and you only pay for the hours you actually need. We’ll walk through the real numbers for your situation on the call.

Do you only work with home care agencies?

Home care is our deepest specialty — it’s the industry we’ve run ourselves — but we support service-based businesses broadly: cleaning companies, med spas, contractors, staffing firms, real estate teams, and agencies.

How does data security and confidentiality work?

Every assistant signs a confidentiality agreement, and we set them up with least-privilege access to only the systems they need. For home care clients, HIPAA-aware handling is part of standard training.

Ready When You Are

Let’s find the hours hiding in your week.

Book a free 30-minute consultation. No pitch deck, no pressure — just an honest look at where support would actually move the needle.

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Request Your Consultation

Tell us where you are. We’ll tell you what we’d do.

The more specific you are, the more useful the call will be. Everything here stays between us.

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Elevated Operations Group

Elevated Operations Group LLC — virtual assistant and call center services. Cleveland, OH · 216-677-5955. Systemize. Integrate AI. Build virtual teams. Scale without limits.

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